How to use the Member Portal shop to request an add-on

1. Navigate to the “Shop” icon on the left hand navigation
2. Select the product add-on(s) you would like and click the + button
3. Review the Order Summary on the right side of the screen
4. Select your desired Start Date.
• Please note: Add-On services are not prorated. You will be charged the full value, no matter what day you add the service during the month.
5. Accept any Terms and Conditions (if applicable).
6. Click “Request Now”
7. Wait for a confirmation from a Community Manager within 1-2 business days that your request has been approved and any next steps.

Terms of the Shop:

• By using the shop you are agreeing to purchase the selected products, pending approval by The Port management.
• A Port Manager will process your request within 1-2 business days and send you a confirmation when processed. If you need this approved faster, please email your Manager.
• You will be automatically billed to your payment method on file for your Company once your request is approved.
• Add-On services are not prorated. You will be charged the full value, no matter what day you add the service during the month.